Chestnut Street Inn’s COVID-19 Policies
Our commitment to guest and staff safety is paramount.
As such, we have put into place strict cleaning guidelines and other inn policies to protect everyone.
Per Buncombe county regulation, everyone is required to wear masks while inside a commercial facility. This includes staff as well as guests.
We will be using a contactless self-check in for all guests arriving at the inn. Check in will begin at 3pm on the day of arrival. Instructions will be sent to guests via email prior to their arrival. Please refer to our policies for updated COVID information regarding deposits and when guests will be charged for their stay.
Due to health department guidelines, there will be no daily housekeeping during your stay. We will have baskets available for you to put any items that you would like replaced each day inside and will return the basket with fresh towels etc…
We will be following all CDC guidance for room cleaning which will include a check-list for each room on record.
All staff will be wearing gloves and masks while working in the inn. Staff will also have temperature checks before entering the inn and will go through a daily symptom check provided to us by the Health Department. The common areas of the inn will be cleaned and sanitized twice daily. Door knobs and high traffic areas will be sanitized as often as possible.
We are no longer able to offer guests our sit-down full service breakfast. Instead we will be providing guests a picnic breakfast that you may enjoy en-suite, on our beautiful porches, on a picnic blanket in the yard or on one of our many suggested adventures. Please see the breakfast page for more information.